Patient Charter

  • All patients have equal rights to the benefits of high-quality medical care.
  • Human dignity is respected in every aspect of medical practice.
  • Every aspect of information on a patient, such as diagnosis and treatment history, is private and protected.
  • Patients have the right and are encouraged to ask questions regarding all aspects of their care and treatment.
  • They also have the right to agree or reject any treatment, as based on a full understanding of their options.
  • Our rules assure that patients have access to the record of the medical services they received.
  • They have the right to know the name of the physician responsible for their treatment.
  • Obtaining appropriate care that honors their values and beliefs.
  • Understanding their medical condition and participating in decision making.
  • Sustaining privacy and confidentiality.
  • Receiving the appropriate medication and treatment.
  • A comprehensive knowledge of services offered and a pricelist of their cost.

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