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Performance Management

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Course Code : PM 100

Course Hours:15 hours

PREQ: N/A

Course Description

This course will focus on helping participants achieve an understanding of general concepts of the Business Process. Major frameworks of Computerized Management Information Systems (MIS) are presented and real business cases are introduced, illustrating important topics of the course and demonstrating relevance to the current practice of MIS.

Learning Outcomes

By the end of the course, the participant will be able to:

Discuss the use of Information Systems in business today
Identify the types of MIS
Implement a decision making process
State the need for computerized support in managerial decision making
Exhibit the types of Business Processes
Demonstrate an understanding of Business Intelligence and concept (Data Mining)
Identify group decision support systems
Gain skills in business awareness, design and consultancy to facilitate the alignment of IT systems and services to business objectives
Demonstrate an understanding of theoretical principles in business systems analysis and design
Use technical skills through practical laboratory work to enable you to apply your knowledge of IT and how it affects business competitiveness
Acquire the knowledge about Medical Insurance Management
Become familiar with contemporary management

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