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Negotiation Skills

Course Code : NS 100

Course Hours: 15 hours


Course Description

Negotiation can help you achieve aims and solve problems. It is about reaching win: win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation - how to prepare, have clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator. You will also have the opportunity of practicing your new skills with video feedback.

Learning Outcomes

By the end of the course, the participant will be able to:

  • Experience a sense a greater sense of confidence
  • Plan a successful negotiation
  • Implement a successful negotiation
  • Recognize manipulative tactics
  • Deal with manipulative tactics
  • Find creative solutions that lead to a win: win outcome

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