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Crisis Management

Course Code : CM 001

Course Hours :15 hours

PREQ: N/A

Course Description

This course examines the definition of crises, whether political, economic or natural disasters, the causes and nature of crises (on the domestic and international levels), and how to deal with them, including the different techniques of conflict resolution and risk management, and their repercussions on the domestic and international levels. The course also deals with how governments and businesses can forecast and react to political crises as well as the political risks that such crises entail.

Learning Outcomes

By the end of the course, the participant will be able to:

  • Define the role of the crisis manager
  • Analyze the psychology of crisis management decisions
  • Describe the emergency response scenarios
  • Explain common crisis management plan weaknesses
  • Develop contingency plans
  • Implement damage control

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