Course Description

Emotional Intelligence (EI) is a part of you that affects every aspect of your life. Understanding the root causes of your emotions and how to use them can help you effectively identify who you are and how you interact with others. EI is a fairly new branch of psychology. It is now used in assessment tests of employee positions to find out how suitable the employee is to fill a specific job. EI has become more important than the technical skills or IQ tests because it determines employee relations, motivation, and teamwork that are essential to successful work performance.