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Change Management

Course code : cm 001

course hours : 25 hours


Course Description

This change management course will equip you with techniques that will enable successful change. This change can be instigated from within the organization or imposed by external factors. Either way, change management needs to win over the hearts and minds of team members to enable success. This, in turn, requires the change leader to understand the motivational triggers for each team member and to be flexible and creative in satisfying these motivations so that a positive outcome is achieved for all parties. Ongoing change is an essential component of business in order to remain competitive. Indeed one of the attributes of a successful leader today is the capability to lead teams through change processes in order to deliver stronger business outcomes. However the pathway for successfully implementing change amongst a team of people is not so well understood.

Learning Outcomes

By the end of the course, the participant will be able to:

  • Acquire skills and knowledge required to determine strategic change requirements
  • Suggest options and opportunities for change
  • Deal with ambiguity in the change process
  • Make consultation with stakeholders with a view to consensus decision making for future improvements
  • Enable all stakeholders to embrace change positively
  • Implement step change or a change resulting from a problem solving exercise such as a kaizen blitz
  • Evaluate change management strategies

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